Netcetera offers a wide range of IT Support Services – we are your one-stop shop for all your technology, allowing you to concentrate on running your business, rather than worrying about IT issues.
As a member of our CoWorking Space, if you have any IT related issue, then our friendly onsite Tech Team will spend 5 minutes assessing the issue and if we can fix it in that time, then we will, at no charge to you.
If it will take longer than 5 mins then you have 2 options
- Purchase one-off Tech Time – available in 30min or 60min blocks
- Purchase a monthly Managed Desktop Support Package – which covers unlimited issues at no extra cost
Note: Any service purchased directly from Netcetera receives full 24/7 Support at no extra cost.
Services & Support
- Network and Internet Services
- Software Services
- Managed IT Services
- Hardware Design Services
- Network monitoring – we immediately address any irregularities that occur to your networks and systems
- Expert advice – on IT planning, procurement, and implementation
- IT Hardware purchase, installation and configuration
How To Get Support
For all Technical Issues please open a ticket with our 24/7 Tech Team in the first instance on firstname.lastname@example.org or via Web. You will receive a unique Ticket Number which will allow you to follow up on the ticket with our Tech Team (M-F 09:00 to 17:30)