CoWorking IT Support

Netcetera offers a wide range of IT Support Services – we are your one-stop shop for all your technology, allowing you to concentrate on running your business, rather than worrying about IT issues.

As a member of our CoWorking Space, if you have any IT related issue, then our friendly onsite Tech Team will spend 5 minutes assessing the issue and if we can fix it in that time, then we will, at no charge to you.

If it will take longer than 5 mins then you have 2 options

  1. Purchase one-off Tech Time – available in 30min or 60min blocks
  2. Purchase a monthly Managed Desktop Support Package – which covers unlimited issues at no extra cost

Note: Any service purchased directly from Netcetera receives full 24/7 Support at no extra cost.

Services & Support

  • Network and Internet Services
  • Software Services
  • Managed IT Services
  • Hardware Design Services
  • Network monitoring – we immediately address any irregularities that occur to your networks and systems
  • Expert advice – on IT planning, procurement, and implementation
  • IT Hardware purchase, installation and configuration

How To Get Support

For all Technical Issues please open a ticket with our 24/7 Tech Team in the first instance on support@netcetera.co.uk or via Web. You will receive a unique Ticket Number which will allow you to follow up on the ticket with our Tech Team (M-F 09:00 to 17:30)

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